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Delivery Policy

  1. We have our delivery vans and delivery boys to deliver the items at the door step so It is hand delivery.
  2. Our normal delivery hours start from 9am till 9pm
  3. Same day delivery is available however customer has to take prior confirmation before placing the order on www.IndianBakers.com for same day delivery.
  4. Normally for same day delivery you have to order before 1 pm IST.
  5. Night delivery will be made between 9pm till 11.55pm so carefully fill your delivery date as delivery is till 11.55pm only so date should be previous date of your occasion.
  6. Sometimes on public holidays or due to strike delivery may not be possible however we run small information link on our website top of the home page. In this case Indian Bakers has full rights to reschedule the delivery at the next available date.
  7. If you wish to change the delivery address you have to inform us by email only at contact@indianbakers.comat least one day before delivery date. Same day changes won’t be accepted.
  8. The ordered product will be delivered in available selected city limit only. Address outside city limit may have extra charge to deliver or may not be delivered. In this case order will be treated as cancelled and 50% refund will be made to customer if address is wrong or outside city limit.
  9. We will attempt the delivery once only and order will be treated as delivered in following cases
    • If address is wrong
    • If receiver is not available or door is locked.
    • If the receiver contact no. is wrong, not reachable, not answering, switched off, not responding properly.
    • If receiver refuses to accept the delivery.
    • Delivered at the doorsteps, gate, mailbox and neighbor.
  10. Order can be cancelled however cancel request should be made at least two days before delivery date. 50% refund will be made to customer in case the order is cancelled properly (two days before delivery date). Same day order cannot be cancelled and No refund will be made.
  11. Cancellation email should be sent at sales@indianbakers.com
  12. We take signature of the receiver at the time of delivery for good condition of the stuff and delivery confirmation will be sent to you by email.
  13. By signing on delivery slip it is proof that stuff is good and receiver accepted after that no complaint should be made by you.
  14. Delivery charges are depending upon delivery city delivery address. For some cities we have free delivery as well. You will come to know the charges while placing the order.